Contact

Contact the TKTX Ireland Team

100% GUARANTEED PURCHASE AND ZERO RISK. Our customer care team is at your full disposal for any questions regarding orders, product advice, or studio partnerships.

To get an instant answer, please check our Frequently Asked Questions (FAQ) below before sending us a message.


❓ Frequently Asked Questions (FAQ)

🚚 How long does shipping take and what are the costs?
  • 📦 Standard Tracked Delivery (€12): Estimated delivery within 5–6 business days. Full online tracking number included.
  • ✅ FREE DELIVERY (€0): Automatic free shipping with the purchase of any 5x Value Pack or on orders over €50.
  • 🎁 FREE EXPRESS DELIVERY + 2 FREE CREAMS (€0): For orders over €100, receive express insured delivery plus 2 complimentary full-size creams added automatically to your package.

*Orders placed before 14:00 are processed and dispatched the same business day.

💳 What payment methods are accepted?

We accept secure payments via credit and debit cards (Visa, Mastercard, American Express, Diners Club, Discover), Apple Pay, Google Pay, Shop Pay, and PayPal.

🔒 Is my personal information secure?

The official TKTX Ireland ® online store utilizes end-to-end SSL encryption. Your personal data is treated with strict confidentiality under European privacy guidelines and is never shared with third parties.

🔄 What is the return and refund policy?

You have the right to return items within 14 calendar days of delivery. Products must remain completely sealed, unopened, and in their original condition. Refunds are processed within 48 hours after receiving and verifying the return.


📩 Send Us a Direct Message

If you could not find the answer to your inquiry above, please fill out the contact form below and a representative will get back to you promptly.